What Agency is and who built it.
What Agency is
Agency is a self-serve AI chatbot builder for customer support teams. You create your chatbot, connect your knowledge base, and deploy to your support channels — without writing code, without a developer, and without paying per-resolution fees.
It is a SaaS product. You sign up, configure, and run it yourself.
Who built it
Agency was built by Jorge Iriso, a solo founder with 30 years in enterprise technology. The product is built and maintained using an AI agent team alongside Tedigo's shared platform.
This is not a VC-backed company optimizing for growth at any cost. The entire infrastructure runs on $23/month. That is why $39/month is a real, sustainable price.
Why BYOK
Most AI tools either mark up AI costs or absorb them as a loss leader until they raise their next round. Both approaches create the same outcome: your costs go up, eventually.
Agency uses a different model. You bring your own OpenAI key. We charge for the software. You pay OpenAI for the AI. Those two things stay separate, and your costs stay predictable.
Your key
Connect your OpenAI API key directly
Your costs
See every charge in your own OpenAI dashboard
Your control
Set spend limits. Cancel anytime. No lock-in.
What we are not
Agency is not a consultancy. We do not offer chatbot configuration services, managed deployment, or ongoing customization. It is a product you configure and operate yourself.
If you need a vendor to build and manage your AI support setup as a service, Agency is not the right fit.
Where Agency fits
Agency is one product in the Tedigo ecosystem. The platform it runs on also powers Maestro, Tedigo's AI development orchestration product. Agency is, in part, living proof that the platform works — a production application built and managed by AI agents on real infrastructure.
